Services & Pricing

 

Designated Driver

Using the Our-Ride reservation app or the reservation link on this site, you can reserve an Our-Ride drive-team to drive you, your passengers and your vehicle home safely. Never worry about having to leave your car at a bar, restaurant, or function again. And best of all, you can relax and enjoy yourself knowing that you don’t have to go retrieve your car the next day!

Space Availability Policy

 

There are courtesy emails, calls, texts or app notices to inform you that your ride request has been received, assigned, scheduled, and/or changed. Please note that reservations are NOT confirmed until a driver has been assigned. All reservations are subject to driver availability.

 

 

Cancellation / No Show Policy

 

Reservations may be canceled or changed 60 minutes or more prior to the scheduled pick-up time without penalty.  Cancellations taking place within 60 minutes of the scheduled pick-up will be subject to a cancellation fee of $50.00* plus accumulated wait-time fees billed at the prevailing rate. Cancellations on Holidays and high volume periods including weekends (Thursday-Sunday), New Year's Eve, St. Patrick’s Day, Memorial Day weekend, Valentine's Day, July 4th weekend, Labor Day weekend and other times when demand is high, require a 48 hour cancellation notice or a cancellation fee of $75.00 will be imposed.

Similarly, “no shows” will result in a flat rate charge of $75 to the client.

 

Items purchased such as gift certificates, pre-paid hours and/or blocks of hours are non-refundable and non-transferable. No exceptions will be made.

 

 

Discount Policy

 

Discounts and special offers are not applicable during holidays and high-volume periods as determined by management. (Including but not limited to: New Year's Eve, Memorial Day weekend, Valentine's Day, Independence Day, Labor Day) and other times deemed by Our-Ride as high demand.